Mast Store uses both Federal Express (FedEx) and the United States Postal Service (USPS) for the delivery of our packages. FedEx will only ship to physical addresses (no PO boxes, APO, etc.)
Orders totaling $60 or more (before taxes) are eligible for FREE Shipping, but there are a few exceptions, including Lodge cast iron, YETI coolers, some pottery and oversized items. The shipping address must be in the lower 48 states. Express shipping options are available but are not included in the free shipping option.
Orders totaling less than $60, with a few exceptions, are eligible for the flat shipping rate of $6.99. The shipping address must be in the lower 48 states. Express shipping options are available but are not included in the flat rate shipping option.
Orders that do not qualify for flat rate or free shipping will be assessed the actual shipping charges for those items, which can be viewed at checkout. You may select your shipping options including expedited shipping.
Oversized items like our rocking chairs and some outdoor furniture are available for ordering online and pick up at a Mast General Store location. You will be guided through the process at the end of checkout for these items.
In-Store Pick up is an option by selecting your pick-up store location before placing your order. Instructions on the process are provided on our website and step-by-step during the checkout process.
Gift Cards that are not part of a qualifying order (or the order is just one or more gift cards), will be sent free of charge via Priority Mail via USPS.
Under normal circumstances, most orders received Monday through Friday are shipped within 24-48 hours. However, if you have questions about your order status, you can check it by sending an e-mail HERE or give us a call toll-free at 866-367-6278.
We use recycled packing materials whenever possible.